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Quick Answers
Frequently Asked Questions
How quickly do you respond to support requests?
We typically respond within 2–4 business hours during Mon–Fri, 9 AM–6 PM ET. Urgent issues are prioritized.
What's the best way to reach the Academy team?
Email academy@smartpromptiq.com for all course-related questions, enrollment help, and curriculum inquiries.
I'm interested in a partnership — who do I contact?
Reach out to sales@smartpromptiq.com for partnership proposals, affiliate programs, and enterprise licensing.
Is there phone support available?
Yes! Call 727-304-5812 during business hours (Mon–Fri, 9AM–6PM ET) for live support, or reach our AI Agent at (772) 356-0903 — available 24/7 for instant answers.
Do you offer support for adults 50+ and government programs?
Absolutely. Visit our AI for Adults 50+ page or email our support team for information on government-funded training.
Where can I find documentation and tutorials?
Visit smartpromptiq.com/academy for our full library of guides, video tutorials, and step-by-step courses.