Privacy-Policy

Last Updated: January 2026

1. Introduction

SmartPromptIQ (“we,” “our,” or “us”) is operated by SMARTPROMPTIQ SOLUTIONS LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our websites, applications, and services, including smartpromptiq.com, smartpromptiq.net, and all SmartPromptIQ mobile and SaaS applications.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a. Information You Provide

  • Name
  • Email address
  • Account credentials
  • Payment-related information (processed securely by third-party providers)
  • Support communications

b. Automatically Collected Information

  • Device type and operating system
  • App usage data and interactions
  • Log files, diagnostics, and performance data
  • IP address (for security and analytics)

3. Analytics & Performance

We use analytics tools to understand how users interact with our services, improve performance, fix errors, and enhance user experience. Analytics data is collected in an aggregated and anonymized manner and is not used to identify individual users.

4. Email Communications

Our platform allows vendors and users to enable email communications as part of app functionality. Emails are sent only when enabled by the user or vendor and are limited to transactional or service-related communications such as confirmations, notifications, and updates.

We do not send unsolicited marketing emails.

5. Payments

Payments and subscriptions are processed through secure third-party payment processors. We do not store full payment card details on our servers.

6. Cookies & Tracking Technologies

We may use cookies or similar technologies to:

  • Maintain sessions
  • Improve site functionality
  • Analyze usage trends

You may disable cookies through your browser settings.

7. Data Sharing

We do not sell personal data. Information may be shared only with:

  • Service providers (hosting, analytics, payments)
  • Legal authorities when required by law
  • Business transfers (mergers, acquisitions)

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure.

9. User Rights

Depending on your location, you may have rights to:

  • Access your data
  • Request correction or deletion
  • Withdraw consent

Requests can be made through our support contact.

10. Children’s Privacy

SmartPromptIQ is not intended for children under 13. We do not knowingly collect personal information from children.

11. Policy Scope

This Privacy Policy applies to all applications, websites, and services operated by SMARTPROMPTIQ SOLUTIONS LLC, including current and future SmartPromptIQ-branded products.

12. Contact Us

📧 support@smartpromptiq.com
🌐 https://smartpromptiq.com/support